Warranty

Old California manufactures and sells handcrafted products. Warranty coverage is noted on each product’s page. Warranties are limited to original end use purchaser and original installation and is limited to repair or replacement of materials at Old California’s expense. Warranties are voided by damage resulting from incorrect installation, modification or ongoing maintenance (such as the use of abrasive cleaning materials). For specifics, see below:

Products Manufactured by Old California

Products manufactured in-house by Old California (excluding the Sutter’s Mill Collection) are covered by a limited lifetime warranty. We craft our products from durable, corrosion-resistant alloys. We guarantee they will be free from defects in materials and workmanship for life, and that any structural problem will be repaired or replaced at our cost. If there are any problems with your purchase on arrival, please contact us and we will resolve the issue up to full replacement of defective materials. Finishes are not covered by this warranty. They are designed to age and mature naturally. As time passes, they will become unique to you as the finish takes on the flavors of your home’s environment. Electrical sockets and components are covered for five years.

Products covered by this warranty include:
•    Light Fixtures
•    Mailboxes
•    Individual House Numbers
•    Hardware

Sutter’s Mill Collection

Products from the Sutter’s Mill collection are under warranty against defects in materials and workmanship for a period of one year from the date of purchase. Finishes are not covered by this warranty. They are designed to age and mature naturally. As time passes, they will become unique to you as the finish takes on the flavors of your home’s environment. This warranty is expressly limited to repair or replacement by Old California.

Illuminated House Number Plaques

Lighted address numbers are under lifetime warranty against defects in materials and workmanship. Electronic components are covered for five years. Any structural problem will be repaired or replaced at our cost. Finishes are not covered by this warranty. They are designed to age and mature naturally. As time passes, they will become unique to you as the finish takes on the flavors of your home’s environment.

All Other Products

Products not listed above are not covered by warranty.